Automation

The office keeps running when nobody is at the desk.

Set the rules once. Your agents answer the chat, triage the inbox, reply to the form, take the call and update the record, then hand you anything that genuinely needs a person.

Answers in seconds, at 3am
You decide what AI may say
Escalates when it should
Agent on duty
Front desk, 02:14
11s

to first reply, with nobody at the office

Website chatanswered
Shared inboxanswered
Business numberlogged
Profile updated automatically
24/7

coverage without a night shift

11s

typical first reply, at any hour

4 in 1

chat, email, forms and calls on one desk

0

answers sent outside the rules you set

Auto answer

Every channel covered, with a line you draw yourself.

Chat, email, web forms and phone all arrive at the same desk. You say what the AI may handle alone, what it must draft for approval, and what goes straight to a human.

  • Per-channel rules, changed in a click
  • Draft-for-approval mode while you build trust
  • Instant handover with the full context attached
  • Every answer logged against the customer record
A message arrives
  1. Question lands
    Website chat, 02:14
  2. Agent reads the account
    Order history, plan, open tickets
  3. Answer sent
    11 seconds, in your tone of voice
  4. Record updated
    Logged, tagged, follow-up scheduled
Profiles that stay current

Nobody has to remember to update the file.

Every conversation, order and call writes back to the profile automatically. The next person to touch that customer sees the whole story, not a stale note from March.

  • Automatic write-back from every channel
  • One profile per customer, not one per tool
  • Duplicates merged instead of multiplying
  • History that survives staff turnover
After the conversation
Contact profile updated
Order status attached
Sentiment and topic tagged
Follow-up task created
Continuity

The business does not stop when a person does.

Holidays, illness, resignations and weekends stop being operational risk. The process lives in the platform, so it keeps running whoever is or is not at their desk.

  • Process documented by being automated
  • No single person holding the only copy
  • Coverage through holidays and handovers
  • A full audit trail of what was said and when
Coverage
Requests handled without a person
68%
typical after the first month
Out-of-hours requests answered
100%
nights, weekends, holidays
Average first response
Seconds
instead of the next morning
What it covers

The work that quietly eats the week

None of it needs a person. All of it needs to happen.

Live chat

Answers on the website in seconds, with the customer history already in hand.

The inbox

Triaged, answered or drafted, so the shared mailbox stops being a backlog.

Calls

A business number your agent can answer, with the transcript filed against the customer.

Forms and requests

Routed to the right place with an acknowledgement that went out immediately.

Follow-ups

Scheduled and chased without anyone keeping a private list of who owes what.

Escalation

The moment it needs a person, a person gets it, with the whole thread attached.

The rest of the argument

Nine more reasons companies move the whole operation here.

01

An AI experience you will not forget

Fast, organized and genuinely cheap to run. Your credits are yours to see, control and share across the team.

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03

One platform, one bill

Website, apps, storefront, email, support desk, servers and domains, in one place. One login, one invoice, one team accountable for all of it.

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04

Enterprise-grade applications, end to end

The interface, the data, the payments, the roles, the permissions, the approvals and the support desk behind it. Not a prototype you then have to harden.

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05

One home for everything you own

Documents, images, video, contracts and brand files in a single place, shared with your team and available to every app and agent you run.

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06

An AI co-workspace for professionals, teams, agencies and enterprises

One workspace where your people and your AI agents work side by side, on the same projects, the same clients and the same files.

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07

Security that comes with the platform

Firewall, bot protection, identity verification, approval controls, monitoring and automatic backups. Operated by us, included in the price.

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08

An AI CRM, already inside

Every customer, lead, conversation and order on one profile, kept current by AI that tells you who to call and what to say.

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09

A new era of how a business actually runs

Your agents build the presentation, publish to social, run the advertising campaign and ship the mini app. On your instruction, in one place.

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10

From brief to working system in days

Describe the process you want. Xuda builds the application, the data, the screens and the workflow, then puts it live on your domain.

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FAQ

Questions people ask before they move

Automate the office. Secure the future of the business.

AI agents that answer your customers, handle the inbox and keep every profile current, day and night, without a single hire.