Customer records

A CRM that fills itself in.

The reason CRMs fail is not the software. It is that updating them is somebody last job of the day. Here the record updates itself from the conversations, orders and calls that are already happening on the platform.

Updates itself
One profile per customer
No extra subscription
One profile per customer
Customer records
Zero

manual data entry to keep every record current

Chats and calls filed
Orders attached
Tells you who to call
No separate CRM fee
0

manual data entry to keep it current

1

profile per customer, not one per tool

100%

of channels write back automatically

$0

extra, there is no separate CRM fee

Self-maintaining

The record is current because nobody has to update it.

Chat, email, calls, orders and support tickets all write to the same profile as they happen. The history is complete because it was never a separate task.

  • Automatic capture from every channel
  • Orders and payments attached to the person
  • Duplicates merged rather than multiplied
  • Complete history, without anyone maintaining it
One customer, one afternoon
  1. Website chat
    Asked about delivery times
  2. Order placed
    Attached to the same profile
  3. Support call
    Transcript filed automatically
  4. Profile current
    Nobody typed anything in
Judgement, not just storage

It tells you who to call, and why today.

A list of contacts is not worth much. This one surfaces the customer whose renewal is close, the one who went quiet after a complaint, and the lead who has read the pricing page three times.

  • A daily list of who is worth contacting
  • The reason attached, not just the name
  • Drafted opening message, ready to edit
  • Signals from behaviour, not just from the calendar
Today worth a call
Renewal in 9 days, no contact in 60
Complaint resolved, no follow-up sent
Viewed pricing three times this week
Invoice overdue, historically prompt
Connected to the work

The record sits next to the thing it is about.

The customer profile is not a separate application you visit. It is attached to the order, the ticket, the conversation and the invoice, so context arrives with the work.

  • Open the ticket, see the whole relationship
  • Order history on the same screen as the conversation
  • Agents read the profile before they answer
  • Notes and tasks shared across the team
Compared with a bolted-on CRM
Records updated by hand
None
capture is automatic
Customer view completeness
Whole
every channel in one place
Extra monthly subscription
None
included in the platform
What it holds

One profile, the whole relationship

Everything you would otherwise reconstruct from four systems and somebody memory.

Conversations

Chat, email and form submissions, filed against the person automatically.

Calls

Transcribed, summarized and attached, so the next person has the context.

Orders and invoices

What they bought, what they paid and what is outstanding.

Support history

Every ticket, its outcome, and whether they were happy with it.

Tasks and follow-ups

Shared across the team rather than living in a personal reminder.

Signals

Behaviour that suggests it is worth reaching out today rather than next quarter.

The rest of the argument

Nine more reasons companies move the whole operation here.

01

An AI experience you will not forget

Fast, organized and genuinely cheap to run. Your credits are yours to see, control and share across the team.

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02

Automate the office. Secure the future of the business.

AI agents that answer your customers, handle the inbox and keep every profile current, day and night, without a single hire.

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03

One platform, one bill

Website, apps, storefront, email, support desk, servers and domains, in one place. One login, one invoice, one team accountable for all of it.

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04

Enterprise-grade applications, end to end

The interface, the data, the payments, the roles, the permissions, the approvals and the support desk behind it. Not a prototype you then have to harden.

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05

One home for everything you own

Documents, images, video, contracts and brand files in a single place, shared with your team and available to every app and agent you run.

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06

An AI co-workspace for professionals, teams, agencies and enterprises

One workspace where your people and your AI agents work side by side, on the same projects, the same clients and the same files.

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07

Security that comes with the platform

Firewall, bot protection, identity verification, approval controls, monitoring and automatic backups. Operated by us, included in the price.

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09

A new era of how a business actually runs

Your agents build the presentation, publish to social, run the advertising campaign and ship the mini app. On your instruction, in one place.

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10

From brief to working system in days

Describe the process you want. Xuda builds the application, the data, the screens and the workflow, then puts it live on your domain.

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FAQ

Questions people ask before they move

An AI CRM, already inside

Every customer, lead, conversation and order on one profile, kept current by AI that tells you who to call and what to say.